Refund policy

 

At BridalBlooming, we accept returns of all non-personalized products within 14 calendar days after delivery.

How to request a return

Email info@bridalblooming.com within 14 days of receiving your order. Include your order number and the item you wish to return. Please contact us before sending anything back so we can provide return instructions.

Return conditions

Items must be unused, unworn, unwashed and in their original condition, with original tags and packaging. Items worn for an event, altered or damaged after delivery are not eligible for a change-of-mind return.

Personalized items

All personalized items are final sale and cannot be returned or exchanged for a change of mind. This includes items customized with names, initials, dates, engraving or other personal details.

This exclusion does not apply if an item arrives damaged, defective or different from what you ordered.

Return shipping and fees

Customers are responsible for return shipping costs for change-of-mind returns. Original shipping charges are non-refundable unless the return is due to our error or a damaged or defective item. We do not charge a restocking fee.

Please package your return securely and retain the shipping receipt and tracking number.

Damaged, defective or incorrect items

Please inspect your order after delivery. If an item arrives damaged, defective or incorrect, email info@bridalblooming.com as soon as possible with your order number and clear photos of the item and packaging.

We will review the issue and arrange an appropriate replacement or refund. We cover any necessary return shipping for damaged, defective or incorrectly supplied items.

Refunds

Once we receive and inspect your return, we will notify you of the outcome. Approved refunds are issued to the original payment method within 10 business days of receiving the returned item. Your bank or payment provider may require additional time to post the credit.

Exchanges and cancellations

For an exchange of an eligible non-personalized item, contact us within 14 days of delivery to arrange a return and a new order.

To request cancellation, contact us as soon as possible. Cancellation may not be possible once production or personalization has started or the order has shipped.

Contact and return address

BridalBlooming / Seller Online LLC
635 Somers Ave
Feasterville-Trevose, PA 19053
United States

Email: info@bridalblooming.com
Phone: +1 (267) 884-7827
Support hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time.

This policy applies to purchases made at bridalblooming.com and does not limit any mandatory rights under applicable consumer law.